I dont like that I cant give my subcontractors the same control or permissions as my internal users. The 'All-in-one-place' features are what is great both desktop and the app. Lots of good options on how the information is received and shared as well as filter features. I liked that it covers just about all the bases and has a great notification tool. I just wish they would happen quicker PROS I can see buildertrend improving its user interface for a little bit easier use and observe the updates that probably come from customer feedback and I like that. I usually dont have trouble with speed and thats a big plus.
I have been using Builtertrend for a few years and Im happy with the pricing structure and mobility and great to have real time help. Can make going through several properties fast to a chore since it has to refresh so many times. Also the loading glitch, and how I have to "click X" to search another property. Some sort of master template to feed everything would be amazing if it could be implemented in the future. The selections software is still a little bit limited, takes hours of work. We generally dont need to communicate basic things to them, they can see it for themselves! CONS The fact we can give homeowners access to see whats going on construction wise saves us time and stress.
I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. Phenomenal Software, it should replace everything that a construction company uses. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it.
9/10, I haven't had any major problems with the software.
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